Last updated 9 November 2026. These terms apply to orders placed at noody.co.nz during the Black Friday sale and to the draws and offers described below.

Who we are

Noody Skincare ("Noody", "we", "us"), NZBN 9429051440909, 90 Wellesley Street West, Auckland CBD, Auckland 1010, New Zealand. Email hey@noody.co.nz.

The sale

  • 30% off everything on noody.co.nz, taken off automatically at checkout. No code needed.
  • Sale period: from 7:00am on Wednesday 11 November 2026 until 11:59pm on Tuesday 17 November 2026, New Zealand time.
  • The discount applies to everything on noody.co.nz except the Happy Skin Set and the free plushie.
  • Bundles are 30% off the combined price of the products if bought separately.
  • Other discount codes, welcome offers and gift codes can't be used on top of the sale.
  • Sale prices apply to orders placed during the sale period only. We can't apply them to earlier orders or after the sale ends.
  • All prices are in New Zealand dollars unless your checkout shows another currency.

Free plushie

  • Spend $120 or more in one order, after the 30% discount and before shipping, and a free plushie is added to your order automatically. Spend $160 or more and you get two, in different colours.
  • Plushies are a surprise, so we choose the colours.
  • Available on orders to every country we ship to. Outside New Zealand the spend amounts are shown in your local currency on our website (for example $120 in New Zealand dollars, with the equivalent shown in your currency).
  • While stocks last. If the plushies run out before the sale ends, the offer ends and we will say so on the website. We can't substitute another gift.
  • The plushie has no cash value and can't be exchanged or refunded. It's a toy, not skincare. Please follow the age and safety label supplied with it.
  • One plushie per order ($120 to $159.99), or two per order ($160 or more). Orders that are cancelled or refunded in full don't keep the plushie.

Free shipping

  • From 10:30pm on Monday 9 November until the sale ends, shipping within New Zealand is free on orders of $120 or more, after any discount and before shipping. Our usual free-shipping threshold is replaced during this time.
  • Orders under $120 pay the New Zealand shipping rate shown at checkout. Overseas shipping rates are shown at checkout, and import duties and taxes aren't included.
  • Sale periods are busy. Delivery times are on our Shipping & Delivery page, and we will email you tracking when your order ships.

Early access: from Monday 9 November 2026

  • From 10:30pm on Monday 9 November 2026 until the sale starts at 7:00am on Wednesday 11 November (New Zealand time), orders of $120 or more at regular prices get a free plushie, and $160 or more get two. This is separate from the 30% sale, which starts at 7:00am on Wednesday 11 November.
  • The plushie terms above apply, including while stocks last.
  • Free New Zealand shipping applies from $120 on this day too, as above.

Friday refund draw: Friday 13 November 2026

  • How to enter: place an order at noody.co.nz between 8:00am and 6:00pm New Zealand time on Friday 13 November 2026. Placing the order is the entry. No code, extra step or extra payment is needed. One entry per order.
  • The draws: there is one draw for each hour of that period. After each hour ends, we draw one winning order at random from all qualifying orders placed in that hour. Every qualifying order in that hour has an equal chance. We use a random selection of order numbers.
  • The prize: a refund of the amount paid for the winning order, up to a maximum of $150 per order (the amount paid for the order is refunded; if it was more than $150, we refund $150). The refund goes back to the payment method used for the order.
  • Winners: we will email each winner at the address on the order within one working day of their draw, and refund the order within 2 working days of the draw. If we can't reach a winner within 7 days of emailing, we may draw again for that hour.
  • We may publish the winner's first name and region on our website and social media. Tell us at hey@noody.co.nz if you'd rather we didn't.
  • Not eligible: orders that are cancelled, refunded in full before the draw, fraudulent or duplicates, and orders placed by Noody team members or their immediate families.
  • The prize can't be transferred, and there is no cash or other alternative. A refund for a winning order replaces any other refund for the same items. It doesn't limit your legal rights if a product is faulty (see "Returns, refunds and your rights").
  • The draw runs alongside the sale and doesn't change sale pricing.

Rules for the draws

  • These draws are run by Noody Skincare at the address above and are open to people who order from New Zealand, over 18, with a valid email and delivery address.
  • Entering costs nothing beyond the price of your order. We haven't raised prices to pay for the prizes.
  • These rules are fixed. We won't change them once a draw has started. If a draw can't run for reasons outside our control, we will say so on this page.
  • Our decisions on the draws are final, but they don't affect your legal rights.

Stock, pricing and abuse

  • Offers are while stocks last. If an item you ordered can't be supplied, we will contact you and refund you for it.
  • We take care to show the right prices. If there is an obvious pricing error, we will contact you before we send your order and let you choose to go ahead at the correct price or cancel for a full refund.
  • We may cancel an order, and refund you, if we reasonably believe the offers are being abused, for example by creating several accounts to claim extra gifts.

Returns, refunds and your rights

  • No returns unless faulty. Sale orders can't be returned or refunded for change of mind. This replaces our normal returns terms for sale orders.
  • Your rights under the Consumer Guarantees Act 1993 and the Fair Trading Act 1986 aren't affected by the sale or by these terms. If a product is faulty, damaged or not as described, email hey@noody.co.nz with your order number and a photo, and we will put it right as the law requires. Refunds are for the price you actually paid, after any discount.

Your information

We use your details to run the sale, send your order, and contact winners. We handle them as set out in our Privacy Policy.

Law

These terms are governed by New Zealand law. They are in addition to our Terms of Service.

Questions

Email hey@noody.co.nz with your order number.